MoJo's Cleaning LLC. is a licensed, bonded, and insured residential upkeep service that provides all aspects of residential needs including but not limited to: interior residential cleaning, exterior residential cleaning, window cleaning, gutter cleaning, and exterior power washing. We affiliate with 3rd party vendors who are certified, licensed, bonded, and insured. 

This website is owned and operated by MoJo’s Cleaning LLC. Owner, Morgan Divine. This link sets forth the terms and conditions under which you may book, utilize and receive benefits offered by us with our 3rd party partners who are licensed, bonded, and insured to provide you with additional benefits not included in MoJo’s Cleaning LLC. This website offers clients residential interior cleaning, an offsite professional linens service, power washing, gutter cleaning, exterior window cleaning, and exterior house cleaning. By accessing and using the website for our services, you approve that you have read, understood and agree to be Bound to Terms listed below.

To benefit from and/or receive participating services you must be at least 18 years of age and possess the legal authority, rights, understanding and acknowledgment of the Terms and Conditions set forth in this binding agreement.

When purchasing a product or service, you agree to the terms, amount due, and participating tasks set forth when accepting and scheduling services with us and/or in accordance with our 3rd party affiliates. The tasks, services, and pricing can be provided via phone, email, text, or through a FREE In-Person Consultation. The pricing is set forth through MoJo’s Cleaning LLC.

We reserve the right to change our pricing for any services or products, and to correct any inadvertent errors that may occur. Additional information about pricing, taxes and breakdowns will be presented upon requesting scheduling or in our FREE In-Person Consultation. Any other additional services or charges will be discussed and accepted accordingly.

For any dissatisfaction that may occur, we will do our best to correct it, before the reimbursement starts. For interior cleaning services, we ask that if present when cleaning, you notify your cleaner before departure if dissatisfied with services and notify 417-434-7782 for a consult. If NOT present when cleaning is being performed, we ask that you notify us with 24 Hours of the time services were performed to be able to report a dissatisfaction. If not reported within 24 Hours, we declare that you were satisfied with our services and refunds will be ineligible, unless declared otherwise by the Owner.

Exterior Window Cleaning, Gutter Cleaning, and Exterior Home Powerwashing includes a 30-Day Satisfaction Guarantee. If a window is missed or something seems off with what we were scheduled to complete, we will come back to correct the dissatisfaction. It is of 3rd Party discretion to approve a refund for Exterior Window Cleaning, Gutter Cleaning, and Exterior Powerwashing. Please Note: If only benefiting from Exterior Window Cleaning and your siding around them are dirty, it will partially clean the area around and below them as well due to the technique used to complete this service.

Laundry Services give a 2-Day Turn Around Time on Services and are picked up and delivered between 8:00AM-12:00PM. We ask that you submit detailed requests to assist in treating your articles as needed BEFORE picking up your laundry. If not submitted, we will treat as we seem necessary with Tide Laundry Detergent. If dissatisfied with services, we ask that you request a consult within 24 Hours of Receiving back laundry. It is of 3rd Party discretion to approve a refund for Laundry Services.

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. We have the right to terminate or limit your access to services without notice or liability for any reason, including if you violate any provisions listed above. Notice of discontinuation of services can be provided by the discretion of the Owner and will be withstanding after the payment service period is fulfilled.

To the maximum extent permitted by applicable law, in no event shall Morgan Divine or MoJo’s Cleaning LLC., be liable for any indirect, 3rd party, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, MoJo’s Cleaning LLC. or Morgan Divine assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of services provided by its 3rd party affiliates; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

-Ensuring adequate services and documentation of what is accomplished in session, we ask your permission to grant MoJo’s and their cleaner’s access to take cleaning related photos as well as documented summaries of the previous condition, process, state and quality of the space.

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Deep Cleaning Services

Deep Cleaning Services are Offered Starting at .30$/SQFT and may vary based on quality, condition, style, material and equipment needed to perform requested services and this could include:

~Kitchen~

-Dusting 
-All Surface Sanitization of Outer Cabinetry, Countertops, Stovetop, Backsplash Light Switches, Etc.
-Sinks, Faucets, and Fixtures

-Inner Microwave 

~Bathrooms~
-Dusting
-Mirrors and Glass
-Sanitization of Countertops
-Sinks, Fixtures, Faucets, and Drains
-Inner/Outer Toilets
-Showers/Tubs

~Bedrooms~
-Dusting 
-Gathering clothing in baskets 
-Side Table, Dresser, and Vanity sanitization 
-Tidy and Remake Bed with Fresh Linens if needed or necessary

~Laundry Room~ 
-Dusting
-Decluttering 
-Sanitization of Countertops, Appliances, Utility Sinks 

~Throughout Home~
-Sweep, mop, and vacuum with carpet powder 

-Trash Gathering and Take Out in all Rooms including Bathrooms 

-Carpet Cleaning & Stain Treatment: .45C/SQFT 1-6 Hour Time Frame Depending on the SQFT

-Wood Restorer, Polish, and or Oil: $44.99/Per Home

-Deep Clean of All Inner/Outer Kitchen Appliances: $109.99  PULL OUT: Additional $20 

Deep Cleaning of Inner Cabinetry and Drawers of Kitchen: $57.99

-Wall Scuff/Scum/Mark Removal: $79.99/1000 SQFT (prorate optional) 

(Note SQFT means by the total number of SQFT per room that removal work has been done on. For Example: If your home is 1500SQFT and you want MoJo’s to perform wall scuff/scum/mark removal on your bedroom, entryway, and guest bathroom. The total SQFT of all three rooms is approximately 500 SQFT. We would prorate your total to:

-500(total SQFT serviced) / 1000(1000SQFT increment fees) = .5

-.5(Total from X $79.99($79.99/1000SQFT) = $39.99

-Baseboard, Trim, & Corners: $29.99/1000 SQFT 

-CLR/ Hard Water Treatment: $57.99/Room 

-Shower Handle/Inner Knob Disassemble and Clean: 39.99$

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UPKEEP PLANS

Each plan, session and client have its own tasks, responsibilities, services, and a maximum time limit. Each plan session can include up to the guaranteed maximum amount of time per session but is not required to complete all tasks and responsibilities each session per services, time limit, and terms plan agreement. Plans and payments only guarantee a consistent scheduled service on a rotating basis to ensure customers receive all tasks in their entirety over a span of days, weeks, months or years based on the frequency of sessions they desire. Plan durations can be increased or decreased, and with notice can request a day change entirely if availability stands!  

I understand that I have the ability to request specific tasks and services through the app and website to allow the maximum priority tasks to be completed in the time allotted. 

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Session Frequency Options:

-ONE Session a Month 

-TWO Sessions a Month ​

-FOUR Sessions a Month 

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Session Duration Options:

-2, 3, 4 Hours 

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Supplies and Equipment Included in Upkeep Sessions and Can Perform Tasks like:

~Living Room~
-Dusting 
-Tidy/Decluttering 
-Sanitization of high traffic areas, remotes, light switches, Etc.
-Mirrors and glass

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~Kitchen~
-Wash, dry, and putting away dishes if needed 
-Sanitization of Outer Cabinetry, Countertops, Stovetop, Etc.
-Sinks, Faucets, and Fixtures

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~Bathrooms~
-Dusting
-Mirrors and Glass
-Sanitization of Countertops
-Sinks, Fixtures, Faucets, and Drains
-Inner/Outer Toilets
-Showers/Tubs

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~Bedrooms~
-Dusting 
-Gathering clothing in baskets 
-Side Table, Dresser, and Vanity sanitization 
-Bed Stripped and Remade if Provided with Clean Linens

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~Laundry Room~ 
-Dusting
-Decluttering 
-Sanitization of Countertops, Appliances, Utility Sinks 

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~Throughout Home~
-Sweep, mop, and vacuum with carpet powder 

-Trash Gathering and Take Out in all Rooms including Bathrooms

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AS NEEDED (if time allows or is requested as a priority through the app or on the website):
-Blinds, Baseboards, Sills, Windows, Inner Appliances, Hard Water Treatment
 

*Initial Cleanings Are Required before Membership Cleaning Plans are Scheduled and Started, unless otherwise granted the ability to skip this portion of the Membership Plan Process, which can be determined in the FREE In-Person Consultation. 
Payment for services is required within 4 hours of scheduled session times. If on a Payment Plan, full payment of services for that session must be collected before arrival. If not on a Payment Plan, full payment of services must be collected before arrival.

If $300 or more, a 50% deposit is required for services to be scheduled. Remaining 50% is due upon arrival and services will not begin until this is fulfilled and collected. I understand and will fulfill all payments before services begin. 

If dissatisfied with services, I have 24 Hours to report dissatisfaction and schedule a consult. I understand that I may be asked to provide dissatisfactory evidence of the tasks that were requested be performed, and or a consult to see an in person viewing of the dissatisfaction. I may be asked to have services corrected or re-performed to your liking, if opted out to provide us with evidence AND let us correct the dissatisfaction, a refund is up to the discretion of the owner. 

Accepted forms of payment: Credit/Debit Card, Apple Pay, Google Pay, check upon arrival BEFORE services are performed. 
Cancellation of MoJo's Cleanings are FREE, just note that recurring scheduled slots are limited and once dismissed may potentially be filled with a new awaiting client, if not instantaneously. 
All Membership Plans Can be Cancelled on the App in your Portal, on the Website in your Login In Tab, or by the Request of the Owner via email @ moejo2216@gmail.com or Text/Call: 417-434-7782 

 

1. Membership Plan Cancellation Policy

1A. Cancellation of Membership Plans are FREE. 

1B. All Membership Plans Can be Cancelled by the Request of the Owner via email @ moejo2216@gmail.com or Text/Call:  417-434-7782 

1C. MoJo's provides an allotted number of sessions per month per client and will gain your business back session by session, but both parties may be subject request to postpone due to:

     1Ca. Personal Family Related Reasons

     1Cb. Weather Incapacities

     1Cc. Transportation Restrictions

     1Cd. Non-preventable accidents, illnesses, or occurrences. 

1D. If holding a plan and MoJo's does not fulfill the number of sessions per billing cycle, the member can either:

     1Da. -Reschedule and receive the session the following month

     1Db. -Suspend payments until sessions performed are caught up with amount paid then proceed with further fulfillment of payments and sessions.

      1Dc. -Full Refund for the Session that was not performed for the month if paid in advance for future sessions that were not performed.

1E. Dissatisfaction of membership services may receive a partial up to a full refund by the approval of the owner, but is not guaranteed as all tasks, services, responsibilities, plans and individual sessions are by the request of the Plan Holder. I hereby agree that if tasks that are not requested are not performed, that it was solely to the discretion of the cleaner to perform the additional task. 

1F. Ensuring adequate services and documentation of what is accomplished, we ask permission to grant access to take cleaning related photos as well as documented summaries of the state and quality of clean.  

1G. Payment plan services that start on an initial free trial/ discounted rate session are only guaranteed the basic tasks, services, and responsibilities listed in the plan provided. 

-Payment plan services that start on an initial free trial/ discounted rate session are only guaranteed the basic tasks, services, and responsibilities listed in description of services advertised. Discounts and Deals cannot be combined. 

MoJo's will issue refunds and set forth policies to ensure the quality of our services is maintained throughout our customers and employees. We have the right to refuse service to anyone before and/or after payment and services for such payment have been fulfilled and performed. Membership Prices and Quotes are Subject to Change.