MoJo's Cleaning LLC. is a licensed, bonded, and insured residential/commercial cleaning service.  All 3rd party contractors are licensed, bonded, and insured to provide you with additional benefits not included in MoJo’s Cleaning LLC. direct cleaning and upkeeping services. Other services provided by MoJo's: co-hosting care, compliance assistance, owner dashboard coordination and optimization, guest communication and on-site assistance, support coordination, and more. All 3rd Party Affiliates are only highly recommended and not required for use. MoJo's does not take liability for any/all damages associated or otherwise performed by 3rd party affiliates. By accessing and using the website for our and/i.e. 3rd party services, you approve that you have read, understood, agreed and uphold to Terms and Conditions listed. To benefit from and/or receive participating services you must be at least 18 years of age and possess the legal authority, rights, understanding and acknowledgment of the Terms and Conditions set forth in this binding agreement.  

When purchasing a product or service, you agree to the terms set forth in your service agreement per amount due, with participating tasks/plans set forth when accepting services with us and/or in accordance with our 3rd party affiliates. Pricing and otherwise collection of payment is set forth through MoJo’s Cleaning LLC. in accordance with our 3rd party affiliates.  

We reserve the right to change our pricing for any services or products, and to correct any inadvertent errors that may occur when billing. Additional information about pricing, taxes and breakdowns will be presented on invoice documentation provided upon request of service. Any other additional services or charges will be discussed and accepted/denied accordingly.  

If dissatisfied with end results of service, we ask that you allow the ability to return for an attempt on better results with a detailed description of the correction needed, before the reimbursement process starts. We ask that if present when receiving services, you notify staff before departure if dissatisfied with services and notify 417-434-7782 for a consult. If NOT present when cleaning is being performed, we ask that you notify us within 24 hours of the time services were performed to be able to report a dissatisfaction. If not reported within 24 hours, both parties declare satisfaction of services, and refunds will be ineligible unless declared otherwise by the Morgan Divine, MoJo's Cleaning Owner. It is of 3rd Party discretion to approve a consumer refund for any/all services performed by their individual business or entity. 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services offered. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. We have the right to terminate or limit your access to services without notice or liability for any reason, including if you violate any provisions listed above. Notice of discontinuation of services can be provided by the discretion of the Owner and will be implemented after the payment and service period is fulfilled. 

To the maximum extent permitted by applicable law, in no event shall Morgan Divine or MoJo’s Cleaning LLC., be liable for any indirect, 3rd party, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, MoJo’s Cleaning LLC. or Morgan Divine assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of services provided by its 3rd party affiliates; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. 

Ensuring adequate services and documentation of what is accomplished in session, we ask your permission to grant MoJo’s and their cleaner’s access to take cleaning related photos as well as documented summaries of the previous condition, process, state and quality of the space. 

 

Deep Cleaning Services 

Deep Cleaning Services are provided, and prices vary based on quality, condition, and style of the home, as well as material and equipment needed to perform requested service. A 50% deposit is required for all invoices over $300 to be added to the service calendar. Cancellation 24 hours or less before services are performed do not receive deposit refunds.  

 

CLEANING PLANS 

Supplies and Equipment included in all Plans and includes tasks listed in General Cleaning Services.  

Plans guarantee a cost-efficient, consistent cleaning routine to ensure customers receive priority appointment slots and schedule around holidays/events. Each plan can include up to the maximum amount of time per session at set frequency; Results of session may vary. Plan durations or frequencies can be increased or decreased. Sessions can be rescheduled prior to the next.  Cancellation of session without an attempt to reschedule before next with less than 24 hours' notice is subject to a 20% accommodation fee added to the next session to continue use of service plan. Specific order of rooms/tasks can be requested via app to allow the maximum priority tasks to be completed first within the time allotted.  

*Payment for services is required upon arrival if not on an autopayment plan. I understand and will fulfill all payments before services begin. * 

Accepted forms of payment: Credit/Debit Card, Apple Pay, Google Pay, check upon arrival BEFORE services are started.  
Cancellation of MoJo's Cleanings Plans are FREE, just note that recurring scheduled slots are limited and once dismissed may potentially be filled with a new awaiting client, if not instantaneously. MoJo’s Cleaning has the right to terminate any Cleaning Plan. 
All Cleaning Plans can be cancelled on the app in your portal, on the website www.mojoscleaningllc.com, or by owner request via email @ moejo2216@gmail.com  

MoJo's provides an allotted number of sessions per month per client and will gain your business back session by session, but both parties may be subject request to postpone due to: 

     1. Personal Family Related Reasons 

     2. Weather Incapacities 

     3. Transportation Restrictions 

     4. Non-preventable accidents, illnesses, or occurrences.  

If dissatisfied with services, there are 24 hours to report dissatisfaction. It may be asked to provide dissatisfactory evidence of the tasks performed, and or a consult to have an in-person viewing. Correcting dissatisfaction is our recommended option to gain your business back immediately. Refunds are left to the discretion of the Owner as all Cleaning Plan service results vary. 

 Ensuring adequate services and documentation of what is accomplished, we ask permission to grant access to cleaning related photos as well as documented summaries of the state and quality of cleaning.   

Payment plan services that start at an initial free trial or discounted rate are only guaranteed for the basic tasks, services, and responsibilities listed in the service plan provided. Discounts and Deals cannot be combined.  

MoJo's will issue refunds and set forth policies to ensure the quality of our services is maintained throughout our customers and employees. We have the right to refuse service to anyone before and/or after payment and services for such payment have been fulfilled and performed. Membership Prices and Quotes are Subject to Change with Notice. 

  

SHORT-TERM RENTAL CARE SERVICES 

1. In accordance with Missouri State Regulations and Real Estate Commission Handbook, MoJo's Cleaning is not directly associated in the handling, collection, buying, selling, or otherwise handling of monies associated with the transactions taken place between both, Temporary Guest and Property Owner.  

1. All Transactions are in association with the Owner for designated cleaning needs, maintenance, administrative correspondence, and errand tasks only in association with the restocking of perishable goods, paper, plastic, and linen care on the property. 

      1A. All Co-Hosting features, communication and correspondence are ephemeral in nature and only pertains to the quality, condition, and overall care of the property's appearance.  

      1B. In accordance and sourced from the Real Estate Commission Rule Book, Chapter 339.010, Any person employed or retained to manage real property by, for, or on behalf of the agent or the owner of any real estate shall be exempt from holding a license, if the person is limited to one or more of the following activities: Assisting in the performance of brokers’ or owners’ functions, administrative, clerical or maintenance tasks.  

2. All Owners in nature of Short-Term Rental Leasing will be required, before benefitting from services, to be in full compliance with all City/State Licensing and Regulations with Correct Permits and Safety Features. Services and Filing cannot be completed by MoJo's Cleaning, but can be given prompt article assistance and guidance from City/State Regulation and Ordinances to obtain these items on their own.  

3. Initial Set-Up Fees are in leu of, Dashboard Generation, Stocking and Staging, Communication Assistance, Tailored Property Welcome Guide, and Recommended Amenities List. 

This website is owned and operated by MoJo’s Cleaning LLC. Owner, Morgan Divine. This link sets forth the terms and conditions under which you may book, utilize and receive benefits offered by MoJo's.